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Features

One program for all application cases

Our DeskShare//Client is the central component which all partners involved use. This small compact application includes everything for a smooth workflow in different network structures and with different operating system variants.

Easy distribution and world-wide availability in a matter of seconds

DeskShare//Client can be offered for passing on to customers, partners and colleagues, especially also for downloading via the own website. Owing to the program size of only ~ 250KB, this application will also be available in case of narrowband Internet connections already after a few seconds.

No installation required

It is not necessary to install or configure DeskShare//Client. Start it simply with one click from disk or from the Internet, and there will be nothing to prevent the desktop connection.
 
Presentation mode


After the connection establishment, DeskShare® is in the presentation mode where a partner can only view the desktop of the other one. In this mode, all keyboard inputs of the viewer will be ignored by the remote desktop and are therefore useless. Thus, the displayed applications on the remote desktop cannot be operated. The mouse of the viewer cannot be used for application control either.

Remote control mode

If the showing partner wants to give the viewer the opportunity to cooperate, he can specifically activate mouse and keyboard of the viewer. The release can be effected either by the corresponding button in the DeskShare® menu bar or the [Break] key by which the release of mouse and keyboard can always be cleared again. 

Change of the working direction

By using DeskShare®, it is possible to change the working direction as often as you like. During this process, the respective showing person is becoming the viewer and vice versa. After the first change of the working direction, it will also be the presentation mode that is initially active here, i. e., the displayed remote desktop cannot be operated by the viewer.
 
Desktop filter

The desktop filter defines what will be displayed on the partner's screen. In the default option, the whole screen contents will initially be visible. Only the task bar and the task change window (Alt+Tab) are hidden and will be displayed on the partner's desktop as blue, non-operable window areas.

Now you can select various applications whose windows are also to hide during the DeskShare® session (e. g. calculation program, e-mail client or customer administration). Thus, confidential matters remain on your computer also during desktop sharing and remote support. The set desktop filter applies to all session modes (presentation and remote control).
 
Click pointer

The click pointer is adapted from the classic pointer and a useful aid that is available within the presentation mode. If a viewer clicks in the display window by using the mouse, the showing partner will see for a few seconds a flashing arrow in the corresponding place of his desktop. This will give the impression as if the remote viewer would point to this place with a pointer. An easy means of communication with great practical use!

Data exchange via the clipboard

DeskShare® supports the automatic exchange of texts via the Windows clipboard. As soon as you have filed a passage from the text into the clipboard, it will be available to your partner's computer. The opposite way will also be supported by DeskShare®. 

File transfer

Via the integrated file transfer, any files can be exchanged between both computers. By using it, documents created on the remote PC can be brought to the own PC, or service files can be exported onto a customer PC. The file transfer always works in both directions (download/upload), independently of the current working direction.

Automatic color tracking and progress display

To guarantee smooth working also in case of narrowband Internet connections, the desktop of the showing partner will be transferred in three phases to the viewer. In doing so, changed screen areas will initially be transmitted very fast with 8 bit (256 colors) so that the viewer can effectively see all essential information in real-time. If there are no more considerable changes on your desktop, DeskShare® will start to refine the corresponding screen areas on the viewer's PC with a color depth of 16 bit (65536 colors) and to deepen them finally to 32 bit (16.7 million colors). This "tracking" will be visualized for both partners by the progress display.

Hidable menu bar

During a running session, the showing partner will see the DeskShare® menu bar on the right side at the bottom of the screen. To have more space, this menu bar can also be hidden, if necessary. Here, the corresponding symbol will be added to the system tray, i. e., the area at the bottom right in the Windows task bar. After a click on this icon, the menu bar will become visible again.

Automatic selection of the suitable transfer protocol

No matter if you use the DeskShare//Client on a computer with direct internet connection or in an intranet shielded by proxy servers and other firewall components - by using different transfer protocols , DeskShare® finds in more than 98 % of all cases a way to establish the connection.
 

Session options

If the DeskShare//Client finds a license file when starting the program, the extended login dialog will open which can be used to activate additional session options, if required. This includes, for example, defaults for the desktop filter as well as the initial working direction.

If no license file can be found, especially in case of a download from the Internet, another dialog will open which can only be used to enter the DeskShare® PIN told by the partner. It is not possible to open a session channel via this dialog.

Minimal system requirements

To be able to work with DeskShare®, you need only a commercially available PC with Internet connection, Microsoft operating system (Win95/98/ME/NT/2000/XP/2003/Vista) and Microsoft Internet Explorer (from version 4). For the operation mode of DeskShare®, it doesn't matter whether the access to the Internet will be made via modem, ISDN, (A)DSL or stronger wideband connections.

Security...