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Security
Safety first!

We know that Internet Desktop Sharing & Remote Support are very sensitive
topics. To be able to offer here a maximum degree of security, we have
integrated corresponding safeguarding measures into our products.
Connection establishment only with
password, license file and channel PIN

To be able to use a DeskShare® session channel, this one must be opened first
by a partner who will enter a corresponding password in the DeskShare//Client
connection program. However, it is only possible to open a new channel if there
is a valid DeskShare license file in that directory where the connection
program has been started.

The channel PIN allocated at random when opening a channel must be entered
within two minutes by the other partner in his connection program. If this
period has elapsed, the PIN becomes automatically invalid and expires, and the
appropriate session channel will also be closed again. Furthermore, such a PIN
cannot be used once again in succession.
Data compression, encryption and digital
security certificate

When working with DeskShare, all data to be transferred will be highly
compressed first and encrypted then with 256 bit according to a generally
accepted algorithm. In doing so it will be ensured that the data cannot be read
or changed on their way across the internet/intranet

As a safeguard against changes, the DeskShare//Client
connection program is signed by a digital security certificate by Thawte
International Inc. Thus, users can ensure while
downloading that it is about an original product of the DeskShare GmbH on the
one hand, and the software has not been manipulated by third persons or there
would be no virus infection on the other hand.
Failsafe server structure

The session channels necessary for communicating are provided by our DeskShare®
servers which can be reached worldwide. The switching computers and traffic
servers combined here are available in a multiple redundant way so that, in
case of a system failure, the trouble-free and regular operation remains
guaranteed.

Product overview...
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